Turn dead leads into booked jobs.
BookBack AI is the lead-to-contractor CRM purpose-built for home services offices that generate high lead volume and dispatch to a network of contractors. Capture, qualify, reactivate, and dispatch — all in one place.
Invite-only · Pricing available by call only
Trusted by high-volume home services operators
Three engines that move the needle
Beyond the lead-to-contractor CRM, BookBack AI gives offices an unfair advantage on revenue, automation, and urgency.
BookBack AI Revenue Booster
Turn missed calls into booked jobs. Spot revenue opportunities the moment they happen, coach your CSRs with precision, and recover leads that would have slipped away.
Every recommendation is grounded in your actual call data — no guesswork, no fluff. Just clear signals you can move on today.
See exactly where each rep is leaving money on the table and give them targeted feedback that shows up in next week's booking rate.
Automatically re-engage unbooked callers through outbound calls and SMS. Recapture the jobs your team almost won.
Tap into benchmarks and best practices from the highest-performing call centers in the industry — so your team plays at their level.
Zero-friction agent builder
Spin up AI agents for SMS conversations, after-hours inbound calls, or full outbound campaigns in three clicks. No prompt engineering, no setup calls.
Lead urgency & highlighting
A built-in urgency engine surfaces the leads that need attention right now — so your team and AI agents always act when action matters most.
Everything a high-volume office actually runs on
Beyond the three engines, BookBack AI ships the operational backbone — inbox, dispatch, booking, integrations, reporting, and security — already wired together.
Unified SMS & email inbox
Two-way SMS and email threads live next to the lead. Templates, resolve/unresolve, unread counts, and per-office routing — no tab juggling.
Public booking pages
Branded /book pages with Google Places autocomplete capture self-serve jobs straight into the pipeline, pre-qualified and source-tagged.
Contractor dispatch by service area
Match jobs to the right contractor by ZIP, service type, and capacity. Signed assignment links, status callbacks, and profit-share built in.
Signed partner webhooks & API
Per-partner tokens for inbound leads and job updates. Plug in Meta, CTM, Zapier, Resend, or your own stack — every event is verified and audited.
Reports & full audit log
Cross-office reporting on sources, agents, contractors, and AI performance. Every status change, message, and edit is logged and searchable.
Roles, rate limits & security
Owner / Admin / Agent / Viewer plus external Partner scope. JWT auth, per-route rate limits, signed webhooks, Sentry monitoring, locked CORS.
How it works
A linear path from a new lead to a completed job — with the AI working leads you'd otherwise lose.
Capture
Leads flow in from ads, online booking, phone, and inbound webhooks — auto-tagged to the right office and source.
Qualify & claim
CSRs claim Fresh leads, set status & urgency, log notes, and trigger SMS templates without leaving the dashboard.
Reactivate
BookBack AI works cold and unconverted leads in the background — every recovered booking is tagged and tracked.
Dispatch
Find Contractor matches by service area + job type. K-confirm, send the assignment SMS, and watch status flow.
Close & report
Cancel reasons, profit-share splits, audit log, and reports across offices, sources, and contractors.
Built for home services offices that move at scale
If your office buys leads and dispatches them out — garage doors, HVAC, plumbing, electrical, roofing, drains, restoration — BookBack AI is built for the way you actually operate.
- You generate hundreds to thousands of leads per month
- You dispatch jobs to a network of contractors, not in-house techs
- You operate multiple offices, brands, or service categories
- You need SMS and webhook automation that actually keeps up
- You want a single source of truth across CSRs, dispatchers, and owners
⚡ BookBack AI · Last 30 days
LiveApply to join the platform
BookBack AI is currently rolling out to selected high-volume operators. Tell us about your operation and we'll set up a call to walk through fit and pricing.
- White-glove onboarding & data import
- Custom webhook + automation setup
- Pricing tailored to your lead volume — shared on the call